I have told many friends and colleagues about your excellent service and how quickly you responded to my call at 5:03 p.m. on the coldest day of the decade. My own provider would not show up for 72 hours and you had a service person at my home inside 3 hours. I am so impressed and grateful for your help.
Your technician was very knowledgeable, curteous, punctual and efficient
We are so pleased that he got us our heat back,- the furnace had just quit overnight, on a very cold night.
We are also very pleased that the cost of the repair was all covered by our service contract.
It is difficult to compare. How often does one replace a furnace? We did not shop. This seemed more like a necessity than a choice. Our decision was based on our history with you and service over the years and we have no reason to believe we made the wrong choice. Your install is team excellent!
Your company delivers the best service of any HVAC company I have ever dealt with. I will never go elsewhere and will highly recommend you to anyone who asks. Thanks so much.
Everything from start to finish was superb! everyone was super kind and easy to work with and extremely neat and tidy!
Hi John – I’ve been down with a flu bug so I’m a little late contacting you. Just wanted to say thanks to your team for coming out last week and installing the complimentary air cleaner on my daughter’s (Erin Lane) furnace. It was a great gesture on your part and truly reflects the company that I’ve known and trusted all these years. All the best to you and your staff.
I called Unionville Heating and Air for advice when another company servicing my furnace wasn’t getting the job done: I had been patiently enduring 8 days without heat in the middle of February, despite repeat visits from the technician, and I was losing it! John not only took my call, he listened to my story, calmed me down and offered to contact the other company on my behalf to ensure they were going to get the job done properly. He called me back immediately to reassure me and encourage me to give the other company one more chance to correct the problem. He then gave me his cell number and told me to call if the problem wasn’t solved by that evening. The next morning he called back to see if I had heat (yes, finally I did). I’m not even his customer, and yet John took the time to listen to my concerns, advocated on my behalf, and checked in on me the next day. That kind of customer service is rare in these days, and you can be sure I’ll give my future business to Unionville. Very impressive.
Friends at Unionville Heating & Air Conditioning: Please accept my thanks for the excellent work & responsiveness from Craig! We had Umberto fix our A/C and now with this furnace problem Craig did a great job! You are real pros, and nice folks, too – you will have our loyalty in the future.
Thank you for the service call. Umberto does a fine job of representing your company. He is very thorough and diligent in his work ethics. As well, he is very pleasant and polite to work with. His tidiness is also well appreciated.
Here is some of the feedback we’ve received from our customers. Please feel free to write to us and leave your comments via the customer satisfaction contact form. It’s important that you are satisfied with your heating and air conditioning service. With your help we can spread the word. We Care!
Providing excellent customer care for residential heating and air conditioning service and sales in Unionville, Markham and surrounding areas. We Care.
